FREQUENTLY ASKED QUESTIONS

This page can assist you in getting started

Where do I get my web address from?

That’s easy! We can register your domain name (web address) for you. There are several different domain prefixes i.e., .com, .com.au, .net etc.

Who owns my domain name?

You do. Even if we register your domain name for you, your domain is yours for as long as you want to keep it.

Who writes the words for my website?

Either you supply us with the words (content) for your website in a Word document or, if you don’t feel confident writing yourself, we can write the content for you. We do not outsource any written work to overseas. Our content writer is a professional freelance writer based here in Adelaide. We believe there’s nothing better than having a local write about Adelaide businesses.

Who supplies the images for my website?

If you don’t already have suitable images for your website we can (if you live in Adelaide) take photos for you. This can include photos of your premises, work vehicles, staff, products, recent projects or anything that you’d like to share with your customers. Alternatively, we can purchase royalty-free images from an image library such as Shutterstock. However, your own photos are preferable as they allow visitors to your site better to connect with you and your business.

Who owns the copyright of my website?

You do. Even if you have used the services of our content writer and used image library photos, the copyright belongs to you.

What should I include on my website?

As much information on your business as you can. A well-informed website is not only one that is useful to visitors to your site, but search engines such as Google will like it too. Think of your website as your best salesperson, the one who knows all the products and information about the business and can answer all the tricky questions. A frequently asked questions page (FAQ) such as this one can be extremely useful and time saving.

How long will it take to build my website?

Generally we like to get a design concept to you within 2-3 days of our initial consultation. This time may vary depending on existing work commitments at the time. If it is expected to take longer we will let you know as soon as possible what the timeframe will be. The design process is quite important as websites are a visual medium. We don’t start building your website until you are completely happy with the design. Once the design is confirmed, how long it takes from there depends on the availability of the content and images.

What is website hosting?

Your website consists of files. These files need to be uploaded to a host server in order to be accessible to the Internet. Your website hosting charge covers the cost of this service.

Do I have to host my website with Media Gain?

No you don’t. However, if you do have your site hosted with Media Gain we are more than happy to assist with small changes you may need from time to time, like changing an image, or updating contact details, etc.

What if I need to make changes to my site after it goes live?

We’re here to help. Depending on what you want to do we will give you a quote before we do any work.

How will Google find my website?

This is the million dollar question. There is no one secret thing that will make your website found. Generally, websites that rank well have the following:

  • original, relevant and informative content
  • on-page SEO
  • off-page SEO

We can’t stress enough the importance of quality content. Don’t skimp on this, as it matters! Also, don’t be fooled that you can just stuff a whole lot of keywords into a page. Content writing is a skill. If you don’t feel confident writing, hire a professional. It is a sound investment in your business. As with most things in life, you will get out of your website what you are willing to put into it.

What is SEO?

SEO stands for Search Engine Optimisation. It’s the strategy of developing and improving your website so that it ranks highly on search engine result pages.

What’s the difference between on-page and off-page SEO?

On-page optimisation is what can be done on the pages of the website itself, while off-page optimisation covers activity that takes place elsewhere, for example articles, press releases, a blog, and social media that all link back to your website.